Terms & Conditions

Settle+ is an online platform designed to assist students in discovering accommodation and accessing student-focused services within the United Arab Emirates.

Our services may include, but are not limited to:

• Student accommodation listings
• Roommate matching
• Document attestation coordination
• Cleaning services
• Student events and community activities
• Educational blogs and relocation information
• Other student support services

Settle+ operates primarily as a technology platform and facilitator connecting users with third-party service providers.

Unless explicitly stated otherwise, Settle+ does not own, lease, operate, manage, or control any property listed on the platform and does not act as a landlord, property owner, accommodation operator, cleaning company, government authority, or document-issuing authority.

To access or use Settle+, you must:

• Be at least 18 years of age, or have the permission and involvement of a parent or legal guardian where permitted by applicable law;
• Provide accurate, complete, and truthful information;
• Use the platform only for lawful purposes; and
• Comply with all applicable laws and regulations.

You are responsible for ensuring that the information provided to Settle+ is accurate and remains up to date.

Settle+ reserves the right to suspend, restrict, or permanently terminate an account where information is found to be false, misleading, fraudulent, or otherwise in violation of these Terms.

Accommodation listings available through Settle+ may be provided by landlords, property owners, hotels, real estate companies, accommodation providers, or other third parties.

Information relating to accommodation may include:

• Property descriptions
• Photographs
• Prices
• Availability
• Location
• Amenities
• House rules
• Facilities
• Deposit requirements
• Other property-related information

Although Settle+ may take reasonable steps to review or verify information provided by third parties, Settle+ does not guarantee that any listing is:

• Accurate
• Complete
• Current
• Available
• Legally compliant
• Correctly priced
• Suitable for a particular user
• Safe or secure
• Free from defects
• Consistent with photographs or descriptions

Property availability, pricing, terms, and conditions may change at any time without notice.

Settle+ shall not be responsible for inaccurate, incomplete, outdated, or misleading information supplied by landlords, property owners, accommodation providers, or other third parties.

Users are responsible for conducting their own due diligence before making a payment, entering into an agreement, or occupying any property.

Any booking made through Settle+ does not, by itself, create a landlord-tenant relationship between the user and Settle+.

Where accommodation is provided by a third party, any tenancy, lease, occupancy, or rental agreement is solely between the student and the relevant landlord, property owner, accommodation provider, or other contracting party.

Depending on the service, payments may include:

• Rent
• Security deposits
• Booking fees
• Service fees
• Cleaning fees
• Event fees
• Other charges

Unless expressly stated otherwise, Settle+ is not responsible for deposits, rent payments, refunds, cancellations, tenancy disputes, or other financial arrangements between a user and a third-party accommodation provider.

Any refund, cancellation, or payment terms applicable to a specific service may also be governed by the relevant third-party provider's terms.

Users are strongly encouraged to inspect accommodation personally, or through a trusted representative, before making any payment or entering into a rental or occupancy agreement.

Settle+ does not guarantee that:

• A property will match its photographs;
• A property will match its online description;
• All advertised amenities will be available or functional;
• A property will remain available;
• A landlord or accommodation provider will accept a booking;
• A landlord will agree to negotiated terms; or
• A rental agreement will ultimately be entered into.

Users are responsible for assessing whether an accommodation is suitable for their individual needs and circumstances.

Where offered, Settle+ may assist students in coordinating Ejari registration through licensed or authorised third-party real estate or service providers.

Settle+:

• Does not issue Ejari certificates;
• Does not control government processing times;
• Does not guarantee registration or approval; and

Does not control the actions of landlords, real estate companies, or government authorities.

Any delays, rejections, additional requirements, or processing issues caused by the Dubai Land Department, government authorities, landlords, real estate partners, or other third parties are outside Settle+'s reasonable control.

Users remain responsible for providing accurate and complete documentation and information required for the relevant service.

Where offered, document attestation services may be facilitated through authorised or specialised third-party service providers.

By submitting documents through Settle+, you authorise Settle+ and/or its designated service partners to coordinate the collection, processing, submission, and delivery of such documents for the requested service.

Processing times and requirements may vary depending on government authorities, embassies, ministries, courier companies, educational institutions, and other relevant organisations.

Settle+ does not guarantee:

• Document approval;
• Document acceptance;
• Processing time;
• Attestation completion;
• Visa approval;
• University admission or acceptance; or

Any decision made by a government authority, embassy, ministry, university, or other institution.

Settle+ shall not be responsible for delays, rejections, losses, or additional requirements arising from:

• Embassies;
• Ministries;
• Government departments;
• Courier companies;
• Educational institutions;
• Incomplete documentation;
• Incorrect information supplied by the user; or
• Other third-party service providers.

Cleaning services made available through Settle+ may be performed by independent third-party cleaning companies or service providers.

Settle+ primarily facilitates the connection and booking between the user and the relevant cleaning provider.

Unless expressly stated otherwise, Settle+ is not responsible for:

• The quality of cleaning services;
• Delays;
• Cancellations;
• Property damage;
• Loss or disappearance of belongings;
• Personal injury;
• Negligence;
• Conduct of cleaning personnel; or
• Disputes between users and cleaning providers.

Any complaint relating to the performance of a cleaning service should first be directed to the relevant cleaning provider.

The Settle+ "Find a Roommate" feature is intended to help students discover and connect with individuals who may have similar accommodation preferences, lifestyles, or requirements.

Settle+ does not guarantee:

• Compatibility between users;
• Accuracy of information provided by users;
• Successful roommate arrangements;
• Friendships or personal relationships;
• Similar lifestyles or habits; or
• A suitable or satisfactory roommate experience.

Users are responsible for conducting their own due diligence and exercising appropriate caution before communicating with, meeting, sharing accommodation with, or entering into any agreement with another user.

Settle+ does not act as a guarantor, referee, guardian, or representative for any user.

Users agree to use Settle+ responsibly and lawfully.

Users must not:

• Provide false, misleading, or fraudulent information;
• Impersonate another individual or organisation;
• Upload unlawful, offensive, threatening, or abusive content;
• Harass, threaten, intimidate, or discriminate against other users;
• Commit or facilitate fraud;
• Misuse the platform or its services;
• Attempt to gain unauthorised access to the platform;
• Interfere with the operation or security of the platform;
• Upload malicious software or harmful content;
• Circumvent platform restrictions; or
• Violate any applicable law or regulation.

Settle+ reserves the right to remove content, restrict access, suspend accounts, or permanently terminate accounts that violate these Terms.

Where appropriate, Settle+ may also cooperate with relevant authorities regarding suspected unlawful activity.

To promote user safety, protect the integrity of the platform, and prevent fraudulent or unauthorised transactions, Settle+ may restrict or moderate the sharing of certain contact information or external communication details.

This may include:

• Phone numbers;
• WhatsApp numbers;
• Instagram usernames or IDs;
• Snapchat usernames or IDs;
• Email addresses;
• External links; and
• Other contact information.

Users must not attempt to circumvent platform restrictions or use alternative methods to bypass Settle+ processes where such restrictions are in place.

Attempts to circumvent platform safeguards may result in suspension or permanent termination of an account.

Settle+ may organise, promote, host, or facilitate student events and community activities either independently or in partnership with third-party organisers, venues, sponsors, or service providers.

Participation in events is voluntary.

Unless expressly stated otherwise, Settle+ does not guarantee:

• Event availability;
• Event schedules;
• Venue availability;
• Attendance levels;
• Participation of specific individuals;
• Weather conditions;
• Transportation arrangements; or
• Continuity of an event.

Settle+ shall not be responsible, to the fullest extent permitted by applicable law, for loss of belongings, accidents, injuries, personal disputes, misconduct of attendees, transportation incidents, venue-related issues, weather disruptions, cancellations, postponements, or changes caused by third parties.

Participants are responsible for behaving appropriately, following venue rules, and taking reasonable care of themselves and their belongings.

Additional event-specific terms, waivers, or requirements may apply to individual events.

Settle+ may provide blogs, guides, articles, recommendations, educational materials, relocation information, and other informational content.

Such content is provided for general informational purposes only and should not be considered:

• Legal advice;
• Immigration advice;
• Financial advice;
• Tax advice;
• Medical advice;
• Educational advice; or
• Professional advice.

Rules, regulations, fees, procedures, requirements, and government policies may change.

Users should independently verify important information with the relevant government authority, educational institution, professional adviser, or other official source before relying on it.

Settle+ does not guarantee that informational content will always be complete, current, or error-free.

Unless otherwise stated, all intellectual property associated with Settle+ remains the property of Settle+ or its respective licensors.

This may include:

• Settle+ name and branding;
• Logos;
• Trademarks;
• Website and application design;
• Graphics;
• Photographs;
• Videos;
• Written content;
• Software;
• User interface elements;
• Databases; and
• Other proprietary materials.

Users may not copy, reproduce, modify, distribute, publish, transmit, sell, license, or commercially exploit Settle+ intellectual property without prior written permission.

Unauthorised use of Settle+ intellectual property may result in legal action where appropriate.

Settle+ may work with or facilitate access to third-party providers, including:

• Landlords;
• Property owners;
• Hotels;
• Real estate companies;
• Cleaning companies;
• Document attestation providers;
• Courier companies;
• Payment providers;
• Event organisers;
• Venues; and
• Other service providers.

Third-party providers operate independently of Settle+ unless expressly stated otherwise.

Settle+ does not control and is not responsible for the acts, omissions, conduct, performance, representations, policies, or decisions of third-party providers.

To the fullest extent permitted by applicable law, Settle+ shall not be liable for third-party:

• Negligence;
• Misconduct;
• Service failures;
• Cancellations;
• Delays;
• Disputes;
• Fraud;
• Property damage;
• Personal injury; or
• Other acts or omissions.

Users may be required to accept separate terms and conditions imposed by third-party providers.

The Settle+ platform and services are provided on an "AS IS" and "AS AVAILABLE" basis to the fullest extent permitted by applicable law.

Settle+ does not warrant or guarantee that:

• The platform will operate without interruption;
• The platform will always be available;
• The platform will be error-free;
• Information will always be accurate or complete;
• Services will be compatible with every device;
• The platform will be free from security vulnerabilities; or
• Third-party services will be continuously available.

Users acknowledge that internet-based services may be affected by technical issues, outages, maintenance, cybersecurity incidents, or circumstances beyond Settle+'s reasonable control.

To the fullest extent permitted by applicable law, Settle+, its founders, directors, employees, affiliates, representatives, contractors, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of the platform or services.

This includes, without limitation:

• Loss of income;
• Loss of profits;
• Financial loss;
• Emotional distress;
• Property damage;
• Accommodation disputes;
• Fraud committed by third parties;
• Personal injury;
• Data loss;
• Service delays;
• Cancelled bookings;
• Government decisions;
• Visa refusals;
• Document rejection;
• Third-party misconduct; or

Other losses arising from circumstances outside Settle+'s reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

Subject to the foregoing, if Settle+ is found liable for a claim arising directly from a specific service, Settle+'s aggregate liability shall, to the fullest extent permitted by applicable law, not exceed the amount of service fees actually paid directly to Settle+ by the user for the specific service giving rise to the claim.

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Settle+, its founders, directors, employees, affiliates, representatives, partners, contractors, and service providers from and against claims, liabilities, losses, damages, costs, and expenses, including reasonable legal expenses, arising from or relating to:

• Your use of the Settle+ platform;
• Your breach of these Terms;
• Your violation of applicable laws or regulations;
• Your interactions or disputes with landlords, roommates, service providers, or other users;
• Your misuse of Settle+ services;
• Information or content submitted by you; or
• Your fraudulent, negligent, unlawful, or unauthorised conduct.

Settle+ shall not be liable for any delay, interruption, suspension, or failure to perform its obligations where such circumstances result from events beyond its reasonable control.

Such events may include, without limitation:

• Natural disasters;
• Government actions or restrictions;
• Pandemics or public health emergencies;
• Strikes;
• Civil unrest;
• War;
• Internet or telecommunications outages;
• Cyberattacks;
• Power failures;
• Technical failures;
• Transportation disruptions; or
• Disruptions affecting third-party service providers.

Settle+ shall make reasonable efforts to restore affected services when circumstances permit.

Settle+ reserves the right to suspend, restrict, or permanently terminate any user account, without prior notice where reasonably necessary, if:

• Fraud is suspected;
• The user engages in abusive or harmful conduct;
• The user violates these Terms;
• The user engages in unlawful activity;
• The user attempts to compromise platform security;
• The user provides false information; or

The user's conduct presents a risk to Settle+, its users, partners, or third parties.

Where appropriate and permitted by law, Settle+ may retain relevant records or information following account termination for legal, regulatory, security, or dispute-resolution purposes.

Settle+ reserves the right to modify, update, or replace these Terms at any time.

Updated Terms may be published through the Settle+ website or application.

Where appropriate, Settle+ may provide notice of material changes through reasonable means.

Your continued use of Settle+ after updated Terms become effective constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates.

Subject to any mandatory rights or protections available to consumers under applicable law, any dispute arising out of or relating to these Terms or the use of Settle+ shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

Nothing in these Terms is intended to deprive a user of any mandatory rights or remedies that cannot legally be excluded under applicable law.

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact Settle+ using the details below.

SETTLE+

Email: admin@settleplus.ae

WhatsApp:+971 56 747 2391+971 58 598 9775

ACKNOWLEDGEMENT

By accessing or using Settle+, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, you must discontinue use of the Settle+ platform and services.

© Settle+ — All Rights Reserved

Effective Date: 01.08.2026Last Updated: 01.08.2026